Last updated September 28, 2026
This Shipping & Delivery Policy is part of our Shipping Policy ("Terms") and should be therefore read alongside our main Terms: http://www.thebelenos.com.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What Are My Shipping Delivery Options?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free Standard shipping on domestic orders over C$99. for all the Belenos Customers.
Shipping Fees
We also offer shipping at the following rates:
| Standard Shipping - Domestic 3-9 Business Days to major cities. Please allow 15 days to remote locations. (Monday through Friday, not including holidays) |
Expedite Shipping - Domestic 1-4 Business Days (Monday through Friday, not including holidays) |
International Shipping - US 5-10 Business Days (Monday through Friday, not including holidays) |
|
|---|---|---|---|
| Less than C$99 | 12 | 18 | 23 |
| Over C$99 | Free | 18 | 23 |
If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
All complete in-stock orders where the credit card is successfully authorized before noon Eastern Time on a business day may be shipped on the same day. All other shipments will be sent on the next business day.
Do You Deliver Internationally?
We offer international shipping to the following countries:
- United States
Free Standard shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
Are There Other Shipping Restrictions?
International shipments must comply with the import/export rules of both the origin country and the destination country, requiring customs forms or pre-paid duties (such as digital declaration requirements for U.S. bound parcels).
What Happens If My Order Is Delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
Questions About Returns?
If you have questions about returns, please review our Return Policy: http://www.thebelenos.com.
How Can You Contact Us About This Policy?
If you have any further questions or comments, you may contact us by:
Email: support@thebelenos.com
Phone: 1-833-288-1100